Cookie Policy
Version 1.0 · effective since
In case of any discrepancy, the Portuguese version prevails.
1. What cookies are
Cookies are small text files a site stores in your browser. Similar technologies, such as localStorage, serve similar purposes. We use them to make the site work, remember your choices and, with your permission, load third-party content.
2. Categories
- Necessary: security, session and recording your consent. Legal basis: legitimate interest and contract performance (LGPD, art. 7, IX and V). Always on.
- Statistics: audience measurement to improve the site. Legal basis: consent. Off by default; no cookie-based statistics tool is currently installed. We only use the anonymous audience measurement described in section 3, which stores no cookies or data in your browser.
- Marketing: advertising and remarketing. Legal basis: consent. Off by default — and no tool in this category is currently installed.
- Third-party content: YouTube videos and Google Maps embedded in pages. Legal basis: consent. Off by default; each embed loads only after your permission.
3. Cookies we use
The table below is generated automatically from the same registry that feeds the banner and the preferences panel, so it is always up to date.
| Name | Provider | Category | Purpose | Duration | Type |
|---|---|---|---|---|---|
| loonar_consent | Loonar | Necessary | Stores your consent choices and the accepted policy version. | 12 months | Cookie |
| YSC, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA | YouTube (youtube-nocookie.com) | Third-party content | Plays embedded videos and measures views and player preferences, according to the provider. | Session to 6 months | Cookie |
| NID, AEC | Google Maps | Third-party content | Displays the embedded map and stores service preferences, according to the provider. | Up to 6 months | Cookie |
| intercom-id-*, intercom-session-*, intercom-device-id-* | Intercom | Third-party content | Runs the support chat, identifies the conversation and stores messenger state, according to the provider. | Session to 9 months | Cookie |
Anonymous audience measurement (cookieless): the site's hosting platform (Lovable) counts visits in aggregate, such as page views, referral source, country and device type. It stores no cookies or data in your browser; each visit gets a random identifier that is discarded when the visit ends and is never used to recognize you across visits or build profiles. That is why it does not appear in the table above. Legal basis: legitimate interest (LGPD, art. 7, IX), to measure and improve the site.
4. How to manage
You can review or withdraw your choices at any time in the preferences panel:
You can also block or delete cookies in your browser settings. Blocking necessary cookies may prevent parts of the site from working.
To learn how third-party content providers process data, see the Google and YouTube privacy policies. Google Privacy Policy
5. Version and changes
When this policy changes, the version changes with it — and the consent banner is shown again to all visitors. The version history is at the end of this page.
Version history
- Version 1.0 · — First published version.